REFERRAL PROGRAM



The Community Partner Clothing Referral Program's objective is to address poverty limitations within the Thunder Bay Community by providing individuals with Free Clothing for each of the four seasons.  Furthermore, this program helps people to gain self-esteem while looking for a job, helps people to maintain a better lifestyle and also helps to reduce crime in town.


Individuals who access this program do not have to worry about the expenses associated with clothing for themselves or their families. As a result, individuals can better focus their resources on other necessities,  such as food and adequate housing. Clean, dry, quality clothing can empower adults and children by giving them comfort and self-confidence.

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The success of the Referral Program is based on the provision of immediate help, in the form of Free Clothing. Furthermore, referred clients are able to select clothing that fits appropriately and appeals to their personal style through Community Clothing Assistance's large stock of Clothing in the storefront. These offers do not intimidate our customers as no one knows if the person is shopping for free clothing.

The organizational referral enables Community Clothing Assistance and its over 150 partnering agencies to play a central role in reducing poverty for clients. Such offerings allow our partnering agencies to extend their existing services and increases community recognition of Community Clothing Assistance as a hub for the provision of needed clothing at no cost. Community Clothing Assistance gives out Free-Clothing that amounts to over 5,000 pieces per month.

Q1) How does the Referral Program work?

Any individual who requires clothing but cannot afford them or has lost his/her belongings under some unfortunate circumstances like theft, fire, accident can avail the program service by contacting one of our partner agencies. The agency personnel will then create an online profile for the client and then create an online referral request. The client then visits Community Clothing Assistance Store where he/she is given a referral card which needs to be presented every time when availing the referral program. The customer service will then check the online referral request and provide free clothing to the client.



Q2) How can an agency take part in the Referral Program?

Any agency that wants to take part in the Referral Program must submit an online application by visiting www.clothingassistance.com. Once the application is approved by the administrator of Community Clothing Assistance, a profile is created for the primary user-admin of that agency. The login information will then be emailed to the primary user.



Q3) What is the CCARD System ?

Community Clothing Assistance Referral Database system (CCARD) is a system designed to implement the referral program online and eliminating all the paperwork required. Under this new system, partnering agencies can apply online to partner with us in the referral program. The agencies can also refer client to us online with just a click, instead of creating referral letters and filing forms. The system is aimed to implement the program in an easy and efficient way.



Sponsor a Family

UNDERCOVER PROGRAM


The Undercover Project is a yearly and ongoing project which provides Free Seven Pairs of New Socks and Underwear to children aged 4 to 14 years whose families are in need as identified by Ontario Works benefit services. Vouchers are distributed through the Christmas Cheer Fund hampers and are redeemed at our office with the support of volunteers.


The Christmas Cheer Fund partners with our organization to distribute over 2000 vouchers to families that receive the holiday hampers. The vouchers are redeemable at the Community Clothing Store Location for 9 months, beginning in December and until the end of August each year. Primary partners for this project are the Christmas Cheer Fund and the UNIFOR Labour Union.

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How long does the project run for?

CCA begins the Undercover Project in early fall with a call to the public for the item and monetary donations, and for volunteers. In December, after the vouchers have been distributed to families.

Partnering OrganizationsThe Undercover Project partners with:

  • The Ontario Works program prepares the recipient list.

  • The Christmas Cheer Fund offers a means to distribute the Undercover Project vouchers which are given out along with the Christmas Cheer Hampers.

  • CAW Local 229 Women's committee offers volunteer support to the project.

  • Many other community volunteers are helping the program to run at the best, from start to end.

Goals and Objectives

The main goal of this program is to have happy, self-confident children that can fully engage in their school and community environments while feeling comfortable and accepted, without shame or stigma.

Sponsor a Child

Q1) Why this initiative is needed?

The Undercover Project is an ongoing initiative that is vital to community wellbeing. The ongoing Covid-19 pandemic and resulting economic hardship has further exacerbated the esisting issues. The need for the Undercover project was brought to our organization's attention by concerned mothers in the community who noticed that children from financially-strapped families were attending school without socks and underwear. Statistics Canada shows the unemployment rate for Thunder Bay has worsened. The majority of new jobs are minimum wage and part-time employment has risen in the city, cultivating a cycle of poverty.



Q2) What are the short-term outcomes?

Children in need will continue to be provided with free and new quality socks and underwear, which will help to increase their comfort, hygiene, self-confidence, and happiness.



Q3) What are the long-term outcomes?

This program is built to increase the self-confidence for children at school and in their communities. This is a foundation for their future actions and personal values. The financial benefit families recieve allows money to be reallocated towards other basic necessities. The Undercover Project is a step towards building financial security.



Q4) How can individuals support the Undecover Project?

a. People can support the Undercover Project by donating NEW undergarments, donating time/volunteering and/or through monetary donations. Individuals can purchase underwear and socks for the Undercover Project and bring them to Community Clothing Assistance or drop them off at one of the numerous collection bins located across city.
b. Financial contributions helps Community Clothing Assistance purchase new socks and underwear throughout the duration of the project.
c. People can donate their time and talents to Community Clothing Assistance and the Undercover Project. Community Clothing Assistance always needs helping hands to sort and categorize donations received for the project.



HOMELESS PROGRAM


Community Clothing Assistance helps homeless people regain their dignity by providing them with better, suitable clothing options that are at no cost. The Homeless Project was designed in 2008 and our organization continues to offer it to the community of Thunder Bay as an ongoing service.


Community Clothing Assistance has proved that through the Homeless Project we have already served a large number of people. Our experienced staff handles every situation with respect, offering free changes of clothing, blankets and hygiene kits to individuals; no questions asked.

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Any individual who requires clothing but cannot afford them or has lost his/her belongings under some unfortunate circumstances like theft, fire, accident can avail the program service by contacting one of our partner agencies.

The agency personnel will then create an online profile for the client and then create an online referral request. The client then visits Community Clothing Assistance Store where he/she is given a referral card which needs to be presented every time when availing the referral program.

The customer service will then check the online referral request and provide free clothing to the client.

Q1) Why this service?

Community Clothing Assistance is the larget clothing bank, thus we can supplu more clothes to more people and offer a greater selection of sizes to meet the needs of individuals experiencing homelessness. Statistics show that Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, 2 Spirited (LGBTTQ2S) individuals are often overrepresented in the homeless youth population. Community Clothing Assistance is a non-religious organization, making it a place where people of different faiths, religious persons, and people who face social stigma and discrimination feel welcome and comfortable accessing our services.



Q2) How does Homeless Program helps people experiencing homelessness?

Community Clothing Assistance helps with:
- Free changes of clothing and shoes upon arrival
- Free clothing articles
- Free hygiene items (combs, lotions, soaps, shampoo, conditioner, razors, tampons, toothbrushes, toothpaste, Q-Tips)



Q3) Is the immediate help valuable?

Yes, when a homeless individual is able o acquire Free clothing, the basic human need is being met while reducing the financial cost places upon the individual and the helping organization and government instituitions supporting them. Many homeless people are young or have young children. The Homelessness Project was designed in 2008 and our organization continues to offer it the community of Thunder Bay as an ongoing service. Community Clothing Assistance has proved that through the Homeless Project we have already served a large number of people. Our experienced staff handles every situation with respect, offering free changes of clothing, blankets and hygiene kits to individuals; no questions asked. Community Clothing Assisance is the strongest contributor after Shelter House, to aid the homeless and walk-in people that are in crisis. This initiative is needed because there have been an increasing number of homeless people in Thunder Bay. Community Clothing Assistance helps people to get the bare necessities such as clothing and other immediate necessities. This program is particularly important in the winter through the projects provision of Free Clothing, Coats, Blankets, and Boots to keep people warm enough to survive in such cold conditions



CLOTHING CENTER PROGRAM


Affordable Clothing Program exists to help all in need with symbolic priced clothing. This program has grown and shown success over the previous years by increased awareness of such services available for our community. This program creates an environment that supports belonging and inclusions as clothing is able to boost a person's esteem and social status. Additionally, self-esteem boosts social status and helps individuals create more meaningful connections with friends and family as they will have more confidence and self-esteem. 


Furthermore, due to the poverty situation, affordable clothing allows for these individuals to be able to save money and spend them on other necessities pushing them towards breaking out of poverty, and in doing so creating a safer community. 

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Community Clothing Assistance contributes to poverty reduction strategies through the provision of quality, low-cost clothing to those in need. Individuals who access this program are able to purchase clothing and household items at a fraction of the cost they would pay at other thrift and department stores.

As a result, these individuals can better focus their resources on other necessities and priorities such as better food and adequate housing. The low prices program a deterrent to theft, as items are already provided at a very low cost, which in turn increases confidence and allows individuals to sustain themselves.

Community Clothing Assistance's clothing programmes provide individuals workplace attire that may be worn to work and job interviews, helping people to enter and remain in the workplace with appropriate dress. 

Q1) Who can use this program?

Those who live on low-income and those who struggle to make ends meet, whether they receive financial support or not, are learning that the centre is available to them without referral.



Q2) How is the program helping people in need?

Providing such a low pricing scheme encourages self-sufficiency, while also allowing our clients to apply more of their income towards the purchase of other basic needs like food and housing.



Q3) Is there any profits associated from the sale?

Though the centre makes some income from selling clothing at 1/2 the price of a regualr thrift store, it is not nearly enough to sustain the centre without a help. Community Clothing Assistance continues to work towards fundraising in-store by selling non-clothing. This money is used to support all Community Clothing Assistance's Programmes dividing a smal percentage to each.



Q4) What is the main goal for this program?

The main objective of this program is to enable clients to redirect funds away from clothing for themselves and their family, which can often be a significant expense, towards other resources such as food or medical if it is needed. Another objective is to lessen the stigma of poverty by providing quality clothing at unbeatable prices so that individuals may feel confident when applying for jobs, or going to school. The goal and main objective is to offer immediate help in worm and stylish clothing to people in crisis.



HOW PROGRAM


HOW 'Hands-On-Work' Experience, a pre-employment training program aimed primarily at youth. The HOW Experience program tailors employment training experiences to the individual so that service delivery is directly informed by participant goals, strengths, talents, and learning needs. This program helps to grow and focus on life goals.

 

Community Clothing Assistance is one only place in Thunder Bay to coach and mentor young people. The participant has the opportunity to gain experience in several aspects of customer service in the retail industry, as well as learning clerical and office administration skills. There are social media and marketing experience aspects through work placement. It is a learning atmosphere focused on a non-stressful environment to help build participant confidence. 

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The HOW is adaptable to meet the needs of its participants in an effort to ensure successful outcomes while on work placement and in future employment settings. Community Clothing Assistance offers this unique and personally tailored program to introduce youth to the workforce and workplace expectations, and give them recent work experience and skills that will help move them into the labour market.  

Q1) Who can participate in the program?

High school students are required to complete 40 hours of volunteer community service before they graduate. Furthermore, Community Clothing Assistance partners with Yes Employment, March of Dimes, and many other organizations who refer their participants for job training.



Q2) How our charity helps the participants?

The 'Hands-On-Work Experience encourages life-long learning and fosters a commitment to profession and personal development by providing a safe, positive, and relaxed environment for youth to try new things, develop employablilty skills, and consider continuing education and training avenues.



Q3) How will the particpants know their progress?

Through mentoring, HOW participants are evaluated on their attitude, their interactions with staff and customers, the initiative they show, and their general work habits. This evaluation takes place at both mid-term and near the end of the work placement. At the end of their placement, participants will recieve a letter of reference for future employment.



HOW TO SPONSOR A FAMILY

The Community Partners Clothing REFERRAL Program helps many people every year in Thunder Bay by providing families and people in crisis with FREE clothing to help alleviate some of the financial burdens that they might be under. To do this we cooperate with over 150 community partners, whose clients are referred to our clothing bank for clothing assistance. Furthermore, organizational support from businesses like yours is what helps us clothe Thunder Bay families year-round. For the reason that we would like to invite any of you to be one of the sponsors of our Community Partners' Clothing Referral Program. 

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Community Clothing Assistance is looking for monthly commitments of sponsoring a family. It costs approximately $400 a year to clothe one family of four, $100 per season or $35 per month. So for only $35 a month you could sponsor one family. With this donation a Family could have access to up to 120 clothing articles of free clothing that they need during the year.

We plan to raise enough funds to provide dignity and an opportunity to break free from poverty to over 2000 individuals every year. We can only do this through you support and the support from other members of our community.

Aside from a charitable tax receipt, we are prepared to provide our donors with public recognition if chosen. We look forward to an affirmative response from you, to help make this programme a success. If you have any questions please review the FAQs below or contact us.

Q1)How does Sponsor-A-Family program work?

Family sponsorship is the most effective way to fight poverty and provides you with an opportunity to join forces with other sponsors’ donations to help the community out of poverty when in crisis. When you sponsor a family, your donations are pooled to support a programs called COMMUNITY PARTNERSHIP CLOTHING REFERRAL (CPCR) Program which brings the most needed clothing articles that gives the family instant relief in financial stressed situation. This means you are helping to improve the life of your sponsored family.



Q2)How much does it cost to sponsor a family with Sponsors-A-family Plan?


  • One family costs $400 a year for a monthly cost of $30 a month, around the same cost for a dinner for 2
  • One individual costs $100 a year for a monthly cost of $10 a month
  • One walk-in/homeless client costs $25/per service.
  • You are welcome to contribute; however, much you would like a month, and every donation will receive a tax receipt.



    Q3) Do sponsorship contributions go directly to one family?

    The proceeds of your donation do not go directly to a specific family, they are pooled together with the other monthly donations are used to support the whole program which in turn benefits the whole community. Your contributions are added to support the Community Partners’ Clothing Referral program which has been running for more than 14 years. Additionally, through helping the whole community we are able to fight poverty in Thunder Bay.



    ADDRESS

    404 N. May Street, Thunder Bay, ON, 

    Phone: 474-3583,

    operating hours M to F 10 am to 5 pm

    and Saturday from 12 pm to 5 pm

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